Skip to main content

Key Holding Services

Key Holding & Alarm Response Services

We provide key holding services for businesses and private real estate throughout Cambridge and the Greater London regions. This exclusive service offers a fast and secure response to triggered intruder alarms, by experienced Officers who will safely and quickly find the problem and deal with it.

Our trained response Officers will attend your premises in the event of alarm activation. They will carry out a full external and internal patrol of the site as detailed by the comprehensive site assignment instructions agreed with you at contract commencement. All of our attending Response Staff are attired in full uniforms and identifying insignia ensuring a professional and identifiable approach to your security.

Your keys will be held securely and anomalously in control centres, providing fast and secure access to your property.

Our key holders work delivering a bespoke security service that accompanies your day-to-day routine and schedules.

Working alongside businesses and private homeowners, we work to conduct a ‘partnership’, so the key holding service is much more personal rather than scripted.

Find out More

Frequently Asked Questions

How much experience does City Group Security have in this particular sector?

We are very experienced in this sector and have worked with a number of very well-known household names.

Will we have a set team of staff?

Yes. We go to great lengths to ensure that you will always have the same members of staff working at your site. In cases of holidays or sickness, we always ensure that any replacement Security Officer that we deploy to your premises will be fully site trained.

Are your staff computer literate?

Yes. Every licensed Security Officer that we deploy to work at your site will be capable of operating your equipment.